THE DAILY GRIND — THE FRONT DESK INBOX
The three emails from Chapter 24, Example 24.5. Draft replies in the
shop's voice, under 120 words each. Drafts only — you edit and send.

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EMAIL 1
From: Sam
Subject: This morning's latte

I ordered a latte this morning and got something lukewarm and
half-foam. Not the usual standard, honestly disappointed. I've been
coming in almost every weekday for a year and this is the first time
I've thought about walking the extra block to the other place.

Sam

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EMAIL 2
From: Office down the street
Subject: Catering for a morning meeting?

Hi — we're an office about three blocks away, ~20 people. Do you do
catering for a morning meeting? What would coffee and pastries run us?
The meeting is a couple of weeks out, so no rush, but a ballpark
would help us budget.

Thanks

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EMAIL 3
From: A student nearby
Subject: Part-time work?

Hi there,

I'm a student nearby with two summers of café experience. Are you
hiring part-time? I can work mornings and weekends, and I already
know my way around an espresso machine. Happy to drop off a résumé
whenever works.

Thanks for reading this.
